Don't mess with the Sudoku

The latest edition of my county council newspaper has dropped through my letter box and the first thing I checked was the Sudoku on the back page.

I'm not a quiz fan but the last edition carried an error (not the council's fault) which made the Sudoku impossible to complete.

The magazine is pretty good - I write some of the articles for it, but it has won an award from CIPR so it's not just my opinion.

However, the torrent of abuse from residents this error sparked was astonishing.

You can read the rest of my latest post on the Total Politics site here. And then you read above that a plea from Hazel Blears for good ideas for redress for residents when things go wrong with local services.